The UTC is housed in the same building as the current UCC and operated by Greenbrook Healthcare. The UTC model aims to standardise a confusing range of options for patients – e.g. walk-in centres, urgent care centres, minor injury units - and simplify the system so patients know where to go and are clear which services are on offer where.
The first point of contact for anyone requiring out-of-hours urgent care should remain NHS 111, who will be able to book appointments in the UTC if required. The UTC is staffed by GPs and experienced Emergency Nurse Practitioners, who are equipped to diagnose and deal with many of the most common ailments people attend A&E for. This will ease pressure in A&E by ‘ring fencing’ staff in the main A&E department to see and treat the most serious cases.
Benefits for patients
Longer opening hours – 8am – 2am every day
Pre-booked, same day and walk-in appointments available (via NHS 111)
Ability to see and treat paediatric patients of any age as well adults
Able to issue prescriptions
Has direct access to other advice and services including mental health
Range of diagnostic services available
For further information about the UTC at St Peter’s Hospital please see the attached FAQs. We will also be producing an information leaflet for patients that will shortly be published on the Ashford and St Peter’s Hospital website.
As well as monthly email bulletins, the Trust produces a quarterly newsletter for all its members.
You can download a PDF copy by clicking on images below.
The main articles are reproduced so that you can read them online.