Ashford and St. Peter's Hospitals NHS Foundation Trust - News
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Message sent on behalf of NHS Ashford and St Peter’s NHS Foundation Trust and NHS North West Surrey CCG
We are writing to update you on a change to the urgent care facilities at St Peter’s Hospital. From today - 01 November 2018 - the current Urgent Care Centre (UCC) has become a GP-led Urgent Treatment Centre (UTC). UTCs are being rolled out nationally, in line with best practice, and St Peter’s Hospital is in the first wave of Trusts to transition over to this new model.
The UTC is housed in the same building as the current UCC and operated by Greenbrook Healthcare. The UTC model aims to standardise a confusing range of options for patients – e.g. walk-in centres, urgent care centres, minor injury units - and simplify the system so patients know where to go and are clear which services are on offer where.
The first point of contact for anyone requiring out-of-hours urgent care should remain NHS 111, who will be able to book appointments in the UTC if required. The UTC is staffed by GPs and experienced Emergency Nurse Practitioners, who are equipped to diagnose and deal with many of the most common ailments people attend A&E for. This will ease pressure in A&E by ‘ring fencing’ staff in the main A&E department to see and treat the most serious cases.
Benefits for patients
We are writing to update you on a change to the urgent care facilities at St Peter’s Hospital. From today - 01 November 2018 - the current Urgent Care Centre (UCC) has become a GP-led Urgent Treatment Centre (UTC). UTCs are being rolled out nationally, in line with best practice, and St Peter’s Hospital is in the first wave of Trusts to transition over to this new model.
The UTC is housed in the same building as the current UCC and operated by Greenbrook Healthcare. The UTC model aims to standardise a confusing range of options for patients – e.g. walk-in centres, urgent care centres, minor injury units - and simplify the system so patients know where to go and are clear which services are on offer where.
The first point of contact for anyone requiring out-of-hours urgent care should remain NHS 111, who will be able to book appointments in the UTC if required. The UTC is staffed by GPs and experienced Emergency Nurse Practitioners, who are equipped to diagnose and deal with many of the most common ailments people attend A&E for. This will ease pressure in A&E by ‘ring fencing’ staff in the main A&E department to see and treat the most serious cases.
Benefits for patients
- Longer opening hours – 8am – 2am every day
- Pre-booked, same day and walk-in appointments available (via NHS 111)
- Ability to see and treat paediatric patients of any age as well adults
- Able to issue prescriptions
- Has direct access to other advice and services including mental health
- Range of diagnostic services available
Members' Matters
As well as monthly email bulletins, the Trust produces a quarterly newsletter for all its members.
- You can download a PDF copy by clicking on images below.
- The main articles are reproduced so that you can read them online.
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MEMBERS' UPDATE - October 2017
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Summer 2017
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Autumn 2017
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Spring 2016
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Summer 2016
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Autumn 2016
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Spring 2017
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Spring 2015
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Summer 2015
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Autumn 2015
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Winter 2015
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Winter 2014
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Summer 2014
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Spring 2014
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Autumn 2013
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