As part of on-going work to address the direction of prescriptions, NHS England has this week written to all General Practices and Pharmacies to ask for their help in ensuring that all patients are aware of their right to choose freely where they have their medicines dispensed ... and can exercise this right without influence.
Action where choice is being influenced
NHS England states that we all have a duty to ensure patients’ rights under the NHS Constitution are met, and NHS England take very seriously any attempt to undermine this. Action will be taken against individuals and Contractors to protect patients’ rights.
If Contractors or Pharmacy teams are aware of a situation, where the right of patients to choose where their prescriptions are dispensed is being influenced, they should raise this first with their Local Pharmaceutical Committee (LPC). If the situation cannot be resolved, it should be escalated to NHS England - via the local office or by emailing firstname.lastname@example.org, including ‘Prescription Direction’ in the subject heading.