SUNBURY HEALTH CENTRE PATIENT PARTICIPATION GROUP
  • COVID-19
    • INFORMATION-SUPPORT
  • The PPG
    • About the PPG
    • Aims + Objectives
    • PPG Website
    • Standing Orders
    • Join Us ...
    • PRACTICE NEWS >
      • Newsletters
  • Appointments
    • Engage Consult - 24 hours a day
    • Extra GP Appointments
    • LIVI - A Doctor on-line
    • Hospital Appointments Online
    • Hospital Blood Test Appointment
    • NHS e-Referral Service
  • The Health Centre
    • Opening Times
    • Clinics and Services >
      • Clinical Pharmacist
      • Nurse Practitioner + Paramedics
      • Ear Micro-Suction Service
      • Flu Clinics
      • Minor Surgery
      • Travel Vaccinations
    • Home Visits
    • New Patients Registration >
      • Non-English Speakers
      • Temporary Residents
    • Repeat Prescriptions >
      • News Update
    • Sickness Certificates
    • Call 111 >
      • Symptom Checker ...
      • NW Surrey CCG - Advice on Call 111
    • Free Health Checks
    • Immunisations >
      • Adult Immunisations
      • Children's Immunisations
    • Fees for non-NHS Services
    • Friends and Family Test
    • Compliments + Suggestions >
      • Complaints
    • Surveys >
      • Survey Results
  • Meetings
    • Future Meeting Dates
    • MINUTES OF MEETINGS >
      • Minutes - 2021
      • Minutes - 2019 and 2020
      • Minutes - 2018
      • Minutes - 2017
      • Minutes - 2016
      • Minutes - 2015
      • Minutes - 2014
      • Minutes - 2013
  • Healthcare News
    • Ashford + St. Peter's Hospitals >
      • Ashford + St. Peter's News
      • Hospitals Merger
    • Weybridge Hospital Site
    • Care Quality Commission >
      • CQC News
    • Clinical Commissioning Group >
      • CCG News
    • Healthwatch + Public Involvement Association
    • Healthwatch Surrey >
      • HW Surrey News
    • National Association of Patient Participation (NAPP)
    • NHS Choices
    • NHS England >
      • NHS England News
    • Surrey Heartlands
    • MEDIA NEWS
  • General
    • Accessible Transport
    • Care.Data - Sharing Patients' Data
    • Medicines Use Review
    • Patient Guide to GP Services
    • Patient Information Website
    • Revalidation of Doctors
    • Useful Telephone Numbers
    • Useful Websites
  • GLOSSARY
Complaints
___________________________________________________________________________
Patients and the public can complain about any concerns that they have about a doctor.  This is completely separate from Revalidation, although the doctor will be asked to consider all complaints as part of their Annual Appraisal.

Complaints can be made directly to the Practice Manager, or to the Complaints Manager or the Patient Advice and Liaison Service (PALS) in a hospital.  Serious complaints can go directly to the GMC or to the Health Service Ombudsman.  You can also contact Healthwatch Surrey for advice.

You can share your experiences with the Care Quality Commission (CQC), to help them decide which GP surgeries they will inspect, and when.  
Useful Contacts
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PALS
Offers confidential advice, support and information on health-related matters.  PALS provide a point of contact for patients, their families and their carersYou can find officers from PALS in your local hospital.  You can find your nearest PALS office on NHS Choices website 

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GMC
Regulating Doctors and ensuring good medical practice.  GMC information can be made available in alternative formats or languages.

Regent's Place
350 Euston Road
LONDON, NW1 3JN                        Tel:  0161 923 6602
http://www.gmc-uk.org/about/contacts.asp

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NHS ENGLAND
P. O. Box 16738
REDDITCH, B97 9PR                          Tel:  03003 112223
www.england.nhs.uk 

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CQC
Tel:   03000 616161
Fax:  03000 616171
www.cqc.org.uk/contact-us

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HEALTHWATCH ENGLAND
Healthwatch England can advise you, or put you in touch with your Local Healthwatch.
enquiries@healthwatch.co.uk          Tel: 03000 683 000

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HEALTHWATCH SURREY
℅ Citizens Advice Surrey
15-21 Haydon Place
GUILDFORD, GU1 4LL
enquiries@healthwatchsurrey.co.uk   Tel:  0303 303 0023

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HEALTHWATCH AND PUBLIC INVOLVEMENT ASSOCIATION
30 Portland Rise
LONDON, N4 2PP
www.hapia2013.org                     Tel: 020 8809 6551 


Contact Us
Teams
Confidentiality
Disclaimers
FOI
Policies
Site Map

The Patient Participation Group of the Sunbury Health Centre
​____________________________________________________________________________________________________


​Green Street
Sunbury on Thames
TW16 6RH

​
https://sunburyhealthcentre.nhs.uk/
Sunbury Health Centre Group Practice | Facebook

​
01932 713399

pollyhealy@live.co.uk

  • COVID-19
    • INFORMATION-SUPPORT
  • The PPG
    • About the PPG
    • Aims + Objectives
    • PPG Website
    • Standing Orders
    • Join Us ...
    • PRACTICE NEWS >
      • Newsletters
  • Appointments
    • Engage Consult - 24 hours a day
    • Extra GP Appointments
    • LIVI - A Doctor on-line
    • Hospital Appointments Online
    • Hospital Blood Test Appointment
    • NHS e-Referral Service
  • The Health Centre
    • Opening Times
    • Clinics and Services >
      • Clinical Pharmacist
      • Nurse Practitioner + Paramedics
      • Ear Micro-Suction Service
      • Flu Clinics
      • Minor Surgery
      • Travel Vaccinations
    • Home Visits
    • New Patients Registration >
      • Non-English Speakers
      • Temporary Residents
    • Repeat Prescriptions >
      • News Update
    • Sickness Certificates
    • Call 111 >
      • Symptom Checker ...
      • NW Surrey CCG - Advice on Call 111
    • Free Health Checks
    • Immunisations >
      • Adult Immunisations
      • Children's Immunisations
    • Fees for non-NHS Services
    • Friends and Family Test
    • Compliments + Suggestions >
      • Complaints
    • Surveys >
      • Survey Results
  • Meetings
    • Future Meeting Dates
    • MINUTES OF MEETINGS >
      • Minutes - 2021
      • Minutes - 2019 and 2020
      • Minutes - 2018
      • Minutes - 2017
      • Minutes - 2016
      • Minutes - 2015
      • Minutes - 2014
      • Minutes - 2013
  • Healthcare News
    • Ashford + St. Peter's Hospitals >
      • Ashford + St. Peter's News
      • Hospitals Merger
    • Weybridge Hospital Site
    • Care Quality Commission >
      • CQC News
    • Clinical Commissioning Group >
      • CCG News
    • Healthwatch + Public Involvement Association
    • Healthwatch Surrey >
      • HW Surrey News
    • National Association of Patient Participation (NAPP)
    • NHS Choices
    • NHS England >
      • NHS England News
    • Surrey Heartlands
    • MEDIA NEWS
  • General
    • Accessible Transport
    • Care.Data - Sharing Patients' Data
    • Medicines Use Review
    • Patient Guide to GP Services
    • Patient Information Website
    • Revalidation of Doctors
    • Useful Telephone Numbers
    • Useful Websites
  • GLOSSARY