SUNBURY HEALTH CENTRE PATIENTS PARTICIPATION GROUP
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BOOK YOUR OWN HOSPITAL APPOINTMENT ONLINE
NHS Digital will be sending information packs out to General Practices explaining how patients can book their hospital appointments online.

​The packs are designed to encourage patients to use the NHS e-referral service website. As well as booking, patients can also check, change and cancel appointments online without help from their Practice. Each pack contains leaflets and posters for Practice staff and patients. The national telephone appointment line will still be available for patients who prefer it.

Patients can take control and book their own appointment on a convenient date and time and at their preferred hospital or clinic if there is a choice. This means no more worried patients contacting the Practice to find out what is happening with their appointment.

Better for Practices and the NHS. Encouraging patients to book their own appointments online can also save time and money for the Practice and the wider NHS.

Did Not Attend (DNA) rates halved when patients book their own appointments.  This means patients are treated in a timely way and Practices do not need to refer these patients again.

Patients can manage their appointments 24/7.  When patients book their own appointments they can check, change or cancel their appointment online any time of day, without contacting the Practice.
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Click on the image to download the poster ...
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Click on the image to download the document - 2 pages ...
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The Patient Participation Group of the Sunbury Health Centre
​____________________________________________________________________________________________________


​SUNBURY HEALTH CENTRE GROUP PRACTICE
Green Street
​SUNBURY ON THAMES, TW16 6RH
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04 November 2021
01932 713399
www.sunburyhealthcentre.nhs.uk
www.facebook.com/SHCGP
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  • VACCINES
    • COVID-19 >
      • INFORMATION-SUPPORT
      • Every Mind Matters
      • COVID YELLOW CARD REPORTING SITE
    • FLU VACCINES
  • The PPG
    • About the PPG
    • Aims + Objectives >
      • Standing Orders
    • THE CORE COMMITTEE
    • THE MEDIA re. The Practice
    • Meetings >
      • MINUTES OF MEETINGS >
        • Minutes 2023
        • Minutes - 2022
        • Minutes - 2021
        • Minutes - 2019 and 2020
        • Minutes 2013 - 2018
    • PPG Presentation
    • Join Us ...
  • Appointments
    • LIVI - A Doctor on-line
    • Hospital Appointments Online
    • Hospital Blood Test Appointment
    • NHS e-Referral Service
  • THE PRACTICE
    • Opening Times
    • Reception and Enquiries
    • BLOOD TEST RESULTS
    • Clinical Pharmacist >
      • Nurse Practitioner + Paramedics
    • Clinics and Services >
      • Ear Micro-Suction Service
      • HEALTH REVIEW + ASSESSMENT CLINIC
      • Home Visits
      • Minor Surgery
      • New Patients Registration >
        • Temporary Residents
      • PRESCRIPTIONS + MEDICINES CENTRE >
        • Repeat Prescriptions
      • Sickness Certificates
      • Call 111 >
        • Symptom Checker
        • NW Surrey CCG - Advice on Call 111
      • Travel Vaccinations
      • Free Health Checks
      • Immunisations >
        • Adult Immunisations
        • Children's Immunisations
    • Fees for non-NHS Services
    • Friends and Family Test
    • Compliments + Suggestions >
      • Complaints
    • Treatment Room
    • Wellbeing Centre
  • PRACTICE WEBSITE
  • General
    • Accessible Transport
    • Local Pharmacies
    • Medicines Use Review
    • Patient Guide to GP Services
    • Revalidation of Doctors
    • Useful Telephone Numbers
    • Useful Websites
  • Health Care
    • Ashford + St. Peter's Hospitals
    • CQC
    • Healthwatch + Public Involvement Assoc. - HAPIA >
      • Mini NHS Bulletins
    • Health + Care Data
    • Healthwatch Surrey
    • National Assoc. of Patient Participation - NAPP
    • National Institute for Health + Care Excellence - NICE
    • NHS Choices
    • NHS England
    • NW Surrey CCG
    • NW Surrey Health and Care Alliance
    • SPELTHORNE HEALTH + WELLBEING
    • Surrey Heartlands