SUNBURY HEALTH CENTRE PATIENTS PARTICIPATION GROUP
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NHS E-REFERRAL SERVICE ... WHAT IS IT?
The new NHS eReferrals Service is built on the successes of Choose and Book, uses the lessons learned. This isn’t about reinventing the wheel, it is about taking the next step.

“This is part of NHS England’s commitment to making all referrals electronic and the NHS paperless by 2018."

“We want a system that is quick, easy and beneficial for healthcare professionals to use and ultimately improves patient experience by providing flexibility and choice around the services we offer wherever the patient is."

The vision for the new NHS e-Referral Service was launched in June 2013. The announcement kicked off an extensive engagement with healthcare professionals and patients.

Feedback from consultations has helped drive the design of the new service and help develop a system that is simpler to use, adopts the latest technology and provides an improved service for users and better experience for patients, with a view to driving up utilisation.

The new NHS e-Referral Service will harness some of the new technologies used by the most successful IT companies in the world and, using the latest Agile development techniques, will deliver a service designed and assured by users, that patients want and the NHS needs to deliver modern and efficient healthcare.
​Book an appointment using the NHS e-Referral Service
If you have been referred to a Hospital or Clinic through the NHS e-Referral Service, booking your appointment online is easy, safe and secure.

​You will need:
  • The booking Reference Number stated on your booking letter
  • The Password or Access Code you were given by the person or organisation that referred you (for example, your GP Practice)

​If you have been referred, but do not have your booking Reference Number or a Password or Access Code, contact the person or organisation that referred you.
​How to choose your Hospital or Clinic
In some cases, you will have more than one Clinic or Hospital to choose from. The list of options will be the same if you book online or over the telephone.

Before you select your Clinic and appointment slot, consider all the options.

For example:
  • How long do I have to wait for my first appointment?
  • How quickly can I start my treatment?
  • How far away is the Hospital or Clinic?
​
In most cases, you have the legal right to choose the Hospital or service you would like to go to.  This will include many Private Hospitals, as long as they provide services to the NHS.
​Learn more about your choices in the NHS
What to do if you have not been referred yet.  If you want to be seen at a Hospital or Clinic, you'll need to speak to a GP.  They will help you decide what care is best for you and make any necessary referrals.
Find out more about GP referrals
​How your data is used.   

Find out how your data is used in the NHS e-Referral Service, and your rights
CONTACT US ...
CONFIDENTIALITY
POLICIES
SITE MAP
FREEDOM OF INFORMATION (FOI)
GLOSSARY
DISCLAIMERS

The Patient Participation Group of the Sunbury Health Centre
​____________________________________________________________________________________________________


​SUNBURY HEALTH CENTRE GROUP PRACTICE
Green Street
​SUNBURY ON THAMES, TW16 6RH
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04 November 2021
01932 713399
www.sunburyhealthcentre.nhs.uk
www.facebook.com/SHCGP
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  • VACCINES
    • COVID-19 >
      • INFORMATION-SUPPORT
      • Every Mind Matters
      • COVID YELLOW CARD REPORTING SITE
    • FLU VACCINES
  • The PPG
    • About the PPG
    • Aims + Objectives >
      • Standing Orders
    • THE CORE COMMITTEE
    • THE MEDIA re. The Practice
    • Meetings >
      • MINUTES OF MEETINGS >
        • Minutes - 2022
        • Minutes - 2021
        • Minutes - 2019 and 2020
        • Minutes 2013 - 2018
    • PPG Presentation
    • Join Us ...
  • Appointments
    • LIVI - A Doctor on-line
    • Hospital Appointments Online
    • Hospital Blood Test Appointment
    • NHS e-Referral Service
  • THE PRACTICE
    • Opening Times
    • Reception and Enquiries
    • BLOOD TEST RESULTS
    • Clinical Pharmacist >
      • Nurse Practitioner + Paramedics
    • Clinics and Services >
      • Ear Micro-Suction Service
      • HEALTH REVIEW + ASSESSMENT CLINIC
      • Home Visits
      • Minor Surgery
      • New Patients Registration >
        • Temporary Residents
      • PRESCRIPTIONS + MEDICINES CENTRE >
        • Repeat Prescriptions
      • Sickness Certificates
      • Call 111 >
        • Symptom Checker
        • NW Surrey CCG - Advice on Call 111
      • Travel Vaccinations
      • Free Health Checks
      • Immunisations >
        • Adult Immunisations
        • Children's Immunisations
    • Fees for non-NHS Services
    • Friends and Family Test
    • Compliments + Suggestions >
      • Complaints
    • Treatment Room
    • Wellbeing Centre
  • PRACTICE WEBSITE
  • General
    • Accessible Transport
    • Local Pharmacies
    • Medicines Use Review
    • Patient Guide to GP Services
    • Revalidation of Doctors
    • Useful Telephone Numbers
    • Useful Websites
  • Health Care
    • Ashford + St. Peter's Hospitals
    • CQC
    • Healthwatch + Public Involvement Assoc. - HAPIA >
      • Mini NHS Bulletins
    • Health + Care Data
    • Healthwatch Surrey
    • National Assoc. of Patient Participation - NAPP
    • National Institute for Health + Care Excellence - NICE
    • NHS Choices
    • NHS England
    • NW Surrey CCG
    • NW Surrey Health and Care Alliance
    • SPELTHORNE HEALTH + WELLBEING
    • Surrey Heartlands