About the Patient Participation Group ___________________________________________________________________________
Health Centre Patient Group Seeks Wider Public Representation
Sunbury Health Centre's Patient Participation Group (PPG) was established two years ago to represent patients of the Centre, receive input from local people about the Centre's services, and to provide its patients with news and information on what SHC does, and how it is changing. The PPG works closely in partnership with the Practice to help drive much needed change forward.
Open Meetings are held three times a year where all patients are welcome to come along to hear about the many developments and improvements that have been made and understand the challenges facing SHC. It is also an opportunity to voice your views and ideas.
The PPG has a Core Committee made up of SHC staff and patients who meet every six weeks to keep the priorities rolling forward. Ideally, we need three more PPG Core Committee members, harder to find because they are often busier, to represent the community more inclusively.
We seek interest from young parents, ethnic minorities, and carers to provide a more diverse representation of the patient population. As you will be representing the views of your community rather than your own, if you already represent or participate in the activities of the broader group you represent, with a knowledge of their particular needs, so much the better.
A Health Centre Management Committee and it will not interfere with the Health Centre's management decisions,or its day-to-day organisation.
Part of the complaints procedure.
- There is already a complaints procedure, so please talk to a member of the Health Centre staff. - If a complaint investigation shows a need for action, the PPG will discuss it. - If a patient requests that a member of the Group accompany them to a meeting concerning a complaint as a 'friend', then the Group will happily help.